Shipping policy

Shipping Policy Overview

Welcome to Cambridge World Inc,. We are dedicated to providing you with the best shopping experience. This shipping policy outlines the terms and conditions related to the delivery of products purchased from our website, www.cambridgeworld.com.

Order Processing Time

• Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• Cutoff Time: Orders placed by 12:00 PM (noon) EST will begin processing the same day. Orders placed after 12:00 PM (noon) EST will be processed the next business day.

Shipping Rates and Delivery Estimates

We offer various shipping options to meet your needs:

Domestic Shipping

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1-2 business days

Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

• We offer international shipping to most countries.
• Standard International Shipping: 7-14 business days
• Expedited International Shipping: 3-7 business days

Shipping charges and delivery estimates for international orders will be calculated and displayed at checkout. Please note that international shipments may be subject to additional customs fees, taxes, or duties, which are the responsibility of the recipient.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier’s website.

Shipping Address

Please ensure that your shipping address is correct and complete. We are not responsible for shipments delivered to an incorrect address provided by the customer.

Shipping Restrictions

• We will ship to all types of addresses including P.O. Boxes and APO/FPO addresses.
• All shipping addresses are subject to verification to ensure accuracy and prevent fraud.

Lost, Stolen, or Damaged Packages

• Lost Packages: If your package is lost in transit, please contact us at ((800) 221-2253, (212) 675-8600, (718) 858-5002 or email info@cambridgeworld.com. We will work with the carrier to locate your package or arrange a replacement.
• Stolen Packages: We are not responsible for packages that are confirmed as delivered but are subsequently stolen. Please ensure a secure delivery location.
• Damaged Packages: If your package arrives damaged, please contact us within 48 hours of receipt. Provide photos of the damage, and we will assist you with a replacement or refund.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

• Email: info@cambridgeworld.com
• Phone: (800) 221-2253, (212) 675-8600 or (718) 858-5002
• Fax: (718) 858-5437
• Address: Cambridgeworld, 6018 Fresh Pond Rd, Maspeth, NY 11378
• Website: www.cambridgeworld.com 

Thank you for shopping with Cambridge World!